Terms & Conditions

1. Acceptance of Terms

By registering for, accessing, or using any part of the 499db platform — including the website, mobile interface, games, or betting services — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you ("the User") and 499db ("the Platform").

If you do not agree with any provision of these Terms and Conditions, you must immediately cease all use of the 499db platform and close your account. Your continued presence on the platform after any revision of these terms constitutes your acceptance of the revised terms.

2. Eligibility Requirements

Access to the 499db platform is subject to strict eligibility criteria. To register and use the platform, you must satisfy all of the following conditions:

• You must be at least 21 years of age. 499db enforces a strict 21+ policy in line with responsible gaming standards applicable to the Bangladesh market.
• You must be a resident of or playing from a jurisdiction where online gambling is not expressly prohibited under the laws applicable to you personally.
• You must register using your own accurate, complete, and current personal information. Registering under a false identity or on behalf of another person is strictly forbidden.
• You must not be an existing 499db employee, contractor, director, agent, or immediate family member of any such person.
• You must not hold more than one active account on the 499db platform. Duplicate accounts are subject to immediate suspension and forfeiture of balances.

499db reserves the right to request identity verification documents at any point during the account lifecycle. Failure to provide satisfactory KYC documentation will result in account restriction or closure.

3. Account Registration & Security

When you create an account with 499db, you assume full responsibility for all activity conducted through that account. The following obligations apply to all registered users:

• You are solely responsible for maintaining the confidentiality of your username and password. You must not share account credentials with any third party under any circumstances.
• You must notify 499db support immediately at [email protected] if you suspect any unauthorized use of your account or any security breach.
• Account credentials must not be transferred, sold, or assigned to another person. 499db accounts are non-transferable and strictly personal.
• All account information provided during registration must remain accurate and up-to-date throughout the lifetime of the account. Notify us promptly of any changes to your contact details or personal information.

499db employs SSL encryption and additional security protocols to safeguard your account data. However, you acknowledge that no online platform can guarantee absolute security, and you use the platform at your own risk.

4. Deposits & Withdrawals

499db supports instant deposits and withdrawals via popular Bangladeshi payment methods. The following rules apply to all financial transactions on the platform:

• All deposits must be made using payment methods registered in your own name. Third-party deposits are not permitted and will result in the return of funds and potential account suspension.
• Minimum deposit and withdrawal amounts are as indicated on the cashier page at the time of the transaction. These thresholds are subject to change without prior notice.
• Withdrawal requests are subject to identity verification and may be held pending KYC review. 499db reserves the right to request supporting documentation before approving any withdrawal.
• Funds deposited into your 499db account are held in a secure, segregated manner and used solely for the purposes of gaming activity on the platform.

Accepted payment methods on 499db include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and other approved channels. Payment availability may vary based on your location and account verification status.

5. Bonuses & Promotions

499db offers a range of bonuses, promotions, and loyalty rewards to eligible players. All promotional offers are subject to the following general terms, in addition to any specific conditions attached to each individual offer:

• Bonuses are credited to eligible accounts only and cannot be transferred between accounts or withdrawn as cash before the applicable wagering requirements have been fulfilled.
• All bonuses carry specific wagering requirements (rollover conditions) that must be met before any associated winnings can be withdrawn. The rollover multiplier applicable to each bonus is clearly stated in that promotion's individual terms.
• Welcome bonuses and first-deposit promotions are available to new players only. One welcome bonus per household, device, IP address, or payment method applies.
• 499db reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Any suspected abuse of promotional offers — including the use of multiple accounts to claim the same bonus — will result in the cancellation of bonuses and may lead to account termination.
• Free spins offered as part of a promotion are subject to a maximum win cap unless otherwise stated. Any winnings from free spins exceeding the stated cap may be removed prior to withdrawal.

Seasonal promotions tied to cultural events such as Eid, Pohela Boishakh, or BPL (Bangladesh Premier League) are subject to their own individual promotion terms, which will be published at the time of each campaign launch.

6. Prohibited Activities

In order to maintain a fair, safe, and enjoyable environment for all players, the following activities are strictly prohibited on the 499db platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of winnings, and permanent banishment from the platform:

• Fraud, money laundering, or any form of financial misconduct — including the use of stolen payment credentials, chargebacks, or unauthorized reversals.
• Use of automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game, sport, or betting market available on 499db.
• Collusion with other players to manipulate game outcomes or exploit bonus structures in a coordinated and dishonest manner.
• Registering multiple accounts, sharing accounts, or creating accounts using false or synthetic identity information.
• Any activity deemed by 499db to constitute abuse of the platform, its staff, or fellow players, including harassment, threats, offensive communications, or deliberate disruption of gameplay.

499db continuously monitors the platform for irregular activity. Any detected violations will be investigated promptly, and appropriate action will be taken at the sole discretion of 499db management.

7. Intellectual Property

All content on the 499db platform — including but not limited to the website design, logo, graphics, text, software, game interfaces, and multimedia materials — is the exclusive property of 499db or its licensed content providers. This content is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial recreational purposes. You must not copy, reproduce, distribute, modify, publicly display, or create derivative works from any 499db content without prior written consent from 499db.

8. Limitation of Liability

To the maximum extent permitted by applicable law, 499db, its directors, employees, agents, and affiliates shall not be liable for any loss, damage, or harm arising from your use of the platform. Specific limitations include:

• Any direct or indirect financial losses, including losses from wagering, betting, or participation in any game available on the 499db platform, regardless of whether such losses were foreseeable.
• Technical errors, platform outages, internet connectivity failures, or third-party service disruptions that affect access to the platform or result in the loss or delay of transactions.
• Any loss or damage resulting from your reliance on information or content published on the 499db platform, including promotional material, odds, statistics, or commentary.

Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded or limited under applicable law.

9. Privacy & Data Protection

499db is committed to protecting your personal data. The collection, storage, and processing of your personal information are governed by our Privacy Policy, which forms an integral part of these Terms and Conditions and should be read in conjunction with them.

By using 499db, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to access, correct, or request deletion of your personal data held by 499db by contacting our support team at [email protected].

10. Responsible Gaming

499db is firmly committed to promoting responsible gaming practices among all players. We encourage our users to treat gambling as a form of entertainment, not as a means of generating income. Players must be 21 years or older to participate in any real-money activity on our platform.

499db provides self-exclusion tools, deposit limits, session time controls, and cooling-off periods to help players maintain healthy gaming habits. If you believe gambling is negatively impacting your life, please contact our support team immediately at [email protected], or visit the Responsible Gaming page for further guidance and resources.

11. Amendments to These Terms

499db reserves the right to amend, update, or replace any part of these Terms and Conditions at any time and without prior notice. The revised terms will be published on this page with an updated effective date. It is your responsibility to review these Terms and Conditions periodically to stay informed of any changes.

Your continued use of the 499db platform following the publication of any revised Terms and Conditions constitutes your binding acceptance of those changes. If you disagree with any updated terms, you must stop using the platform immediately and, if desired, close your account.

12. Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute, claim, or matter arising out of or in connection with them, shall be governed by and construed in accordance with the laws applicable to the operations of 499db. 499db makes no representation that the platform is appropriate or available for use in all locations, and users access the platform at their own initiative and at their own risk.

In the event of a dispute between a user and 499db, we encourage both parties to first attempt resolution through direct communication with our support team. If a satisfactory resolution cannot be reached through informal means, the matter may be escalated through formal dispute procedures as outlined by the platform from time to time.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you require clarification on any aspect of your 499db account or the platform in general, please do not hesitate to reach out to our support team.

Our support team is available around the clock to assist registered players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across all of Bangladesh. You can reach us at [email protected]. We aim to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6).